Our commitments

As a Category 1 tourist office, the Grand Montauban Tourist Office guarantees all its visitors and partners the opportunity to explore the destination, a warm welcome, attentive staff, proficiency in foreign languages (English and Spanish), personalised services, clean and comfortable premises, and that their feedback is taken on board.

Our team works every day to ensure the quality of the welcome offered to visitors, and to maximise the added value that our tourist advisers bring to guests through their knowledge of the local area and the quality of their personal service. All this, 314 days a year.

If you have visited our tourist information centre, we’d like to invite you to complete our satisfaction survey – it takes less than 2 minutes!

We would also like to invite you to share any suggestions, complaints or words of thanks you may have, which could help us to improve your next stay in the Greater Montauban area.

Greater Montauban and the town of Montauban, a true ‘town in the countryside’, are prized for the beauty of their landscapes, their remarkable architecture and also for their cleanliness. Greater Montauban is committed to maintaining its strengths by preserving its natural and architectural heritage. To this end, in developing its tourism strategy, the various stakeholders are endeavouring to:

• Prioritise sustainable transport.
• Preserve their green spaces.
• Develop resources and initiatives to raise public awareness of local biodiversity.
• Promote local produce.
• Facilitate waste sorting and recycling, and support event organisers in staging eco-friendly events.
• Promote local produce.

In this context, the Grand Montauban Tourist Office plays an active role in this strategy through its everyday eco-friendly practices:

• Reducing paper consumption and the number of brochures we produce.
• Recycling ink cartridges.
• Separating waste for recycling.
• Sending information by email and encouraging visitors to download documents from our website.
• Implementing an ‘eco-friendly practices’ procedure and raising awareness amongst staff of simple, everyday actions.
• Moving to digital formats for meeting minutes, schedules and communication books, and digitising materials.
• Encouraging and practising car-sharing within the organisation.
• Reusing scrap paper.
• Printing our materials through ‘Imprim’Vert’-certified suppliers
• Paper printing is managed responsibly in-house.
• Digital check-in via ‘Le Coq Trotteur’: a digital interface enabling the provision of digital documentation and personalised travel diaries.